Transparency and trust — the foundation of Dagash.
Effective Date: 1 January 2024 | Last Updated: 1 January 2024
Dagash Fashion Store ("we", "us", or "our"), located at No 193 Zoo Road, Kano, Nigeria, is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our store.
We collect the following types of information when you interact with us:
We do not sell, trade, or share your personal data with third parties except:
All transactions are processed over SSL-encrypted connections via Flutterwave. We do not store your card details. We implement appropriate physical, electronic, and managerial procedures to protect your data.
We retain your personal data for as long as necessary to fulfil the purposes outlined above or as required by Nigerian law.
You have the right to access, correct, or request deletion of your personal information. Contact us at +234 903 701 7804 to exercise these rights.
No 193 Zoo Road, Kano, Nigeria. Tel: +234 903 701 7804 | +234 903 193 6590.
Effective Date: 1 January 2024
By accessing this website or purchasing from Dagash Fashion Store, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.
Dagash Fashion Store is a retail fashion business operating at No 193 Zoo Road, Kano, Nigeria. These terms govern all purchases and interactions with our store, whether in person or online.
By placing an order, you confirm that:
We reserve the right to cancel or refuse any order at our discretion, particularly in cases of suspected fraud, pricing errors, or stock unavailability.
We accept payments via Flutterwave, which supports debit/credit cards, bank transfers, USSD, and other Nigerian payment methods. Payment must be completed in full before orders are processed.
We deliver to all 36 states in Nigeria and the FCT. Standard delivery times are 1–5 business days depending on your location. Delivery fees apply to orders below ₦50,000.
Dagash Fashion Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products beyond the purchase price paid.
All content on this website — including text, images, logos, and brand elements — is owned by Dagash Fashion Store and protected under Nigerian intellectual property law. Reproduction without written consent is prohibited.
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be subject to the jurisdiction of courts in Kano State.
No 193 Zoo Road, Kano, Nigeria. Tel: +234 903 701 7804.
Effective Date: 1 January 2024
At Dagash, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.
You may request a refund if:
Once your return is received and approved, your refund will be processed to your original payment method within 5–7 business days. You will receive a confirmation once it is initiated.
Return shipping costs are borne by the customer, except in cases where the item was defective or incorrectly dispatched by us — in which case we cover all return costs.
No 193 Zoo Road, Kano, Nigeria. Tel: +234 903 701 7804 | +234 903 193 6590.
Effective Date: 1 January 2024
We want every Dagash customer to be completely satisfied. If something isn't right, we will work with you to make it right.
You may return eligible items within 7 days of the confirmed delivery date for an exchange or store credit.
If you received the wrong item or an incorrect size, we will provide a free exchange and cover all return shipping costs in such cases. Please contact us immediately.
Where a direct refund is not applicable, we will issue store credit equivalent to the purchase price, valid for 90 days from the date of issue.
No 193 Zoo Road, Kano, Nigeria. Tel: +234 903 701 7804.
Effective Date: 1 January 2024
You may cancel your order within 2 hours of placement, provided it has not yet been dispatched. To cancel, contact us immediately:
Once your order has been dispatched (handed to a courier), it cannot be cancelled. You may initiate a return after delivery, subject to our Returns Policy.
We reserve the right to cancel orders in any of the following circumstances:
In all such cases, a full refund will be processed to your original payment method within 5–7 business days.
For customer-initiated cancellations made before dispatch, refunds are processed within 5–7 business days. For Dagash-initiated cancellations, we will also refund any applicable delivery fees.
Call immediately after placing your order if you wish to cancel: +234 903 701 7804 or +234 903 193 6590. Available Monday–Saturday, 8:00 AM – 7:00 PM.
Effective Date: 1 January 2024
We deliver to all 36 states in Nigeria and the Federal Capital Territory (Abuja). We currently do not offer international shipping.
These are estimates and may be affected by public holidays, adverse weather, or logistics partner delays.
Exact delivery fees are calculated at checkout based on your location.
Orders are processed Monday–Saturday, 8:00 AM – 5:00 PM. Orders placed after 5:00 PM or on Sundays will be processed the next business day.
Once your order is dispatched, you will receive a call or WhatsApp message from our team with your tracking information. You may also call +234 903 701 7804 to enquire about your order status.
If delivery fails due to an incorrect address or the recipient being unavailable, the courier will make a second attempt. After two failed attempts, the order will be returned to our store and you will be contacted to rearrange delivery (re-delivery fees may apply).
If your order arrives damaged, please contact us within 24 hours of delivery with photos of the damage. We will arrange a free replacement or full refund.
No 193 Zoo Road, Kano, Nigeria. Tel: +234 903 701 7804 | +234 903 193 6590.